Windward Vision Center- Kailua
Mark N. (Patient since 2018)
Very friendly people at Kailua location. Exam was thorough and timely.
Oct 12, 2018
Best Hands Down — Carlee C. (Patient since 2018)
Best Staff. I went to a different optometrist office and so glad I was in the wrong one because the receptionist there was not at all friendly. When I arrive at Windward Vision Center, the ladies were nothing but friendly. The lady who did the initial eye screenings was really nice. Dr. Chang was quick but informative since it was my first eye exam. I work in an office and stare at a computer 8 hours a day at the very least. Dr. Chang gave me some tips on giving my eyes rest. She also suggested a mild prescription lense with a blue light filter to wear while working on the computer or even watching TV. I have 20/20 vision, but the slightest prescription she had me test made things so much clearer. Literally the hardest part of the appointment was choosing my frames. The lady was super patient and helped me choose one.
Sep 11, 2018
Friendly and excellent customer service — Carole C. (Patient since 2016)
Friendly and excellent customer service
Jul 26, 2018
Dr. Machida and staff — Dawnerleen F. (Patient since 2018)
Dr. Machida and staff were the greatest!! I may have to come back to Hawaii every time I need new glasses🙏💕🌺
Jul 24, 2018
Great Experience — Jane R. (Patient since 2018)
I’ve already recommended Windward Vision to a coworker. I had a great experience. Thank you.
Jun 1, 2018
The staff and optometrist were friendly, profes… — Georgia T. (Patient since 2018)
The staff and optometrist were friendly, professional and efficient. The best combination!
May 25, 2018
I was impressed with all services provided and … — Ronald P. (Patient since 2018)
I was impressed with all services provided and the most up-to-date equipment used to perform my eye assessments.
May 22, 2018
Great customer service. Dr Machida is very pers… — Vanessa A. (Patient since 2017)
Great customer service. Dr Machida is very personable so u know that he cares about ur welfare, health, etc.
Feb 13, 2018
Very friendly! The doctor was very good with my… — Cassie C. (Patient since 2018)
Very friendly! The doctor was very good with my 7 month old.
Jan 31, 2018
Super nice team, so helpful and friendly. Dr Ch… — Diana W. (Patient since 2018)
Super nice team, so helpful and friendly. Dr Chang was great and Explained everything to me. I will Definately continue coming here for eye treatments.
Jan 19, 2018
Very professional and thorough staff. — Danny H. (Patient since 2017)
Very professional and thorough staff.
Dec 22, 2017
OMG how wonderful to be able to make my own app… — Terri W. (Patient since 2017)
OMG how wonderful to be able to make my own appointment online! Everything easy, with incredibly friendly and professional office staff. And – with a small office, the attention to not overbooking or overcrowding really is appreciated. I feel like I just discovered a hidden gem.
Dec 8, 2017
Amazing customer service! — Kelly S. (Patient since 2017)
Amazing customer service!
Dec 2, 2017
Sharon Y. (Patient since 2014)
The staff at Windward Vision Center has always provided excellent customer service. Everyone is friendly, competent, and strives to ensure customer satisfaction.
Oct 19, 2017
I HAVE BEEN A PATIENT OF DR. CHANG’S FOR OVER F… — Carine C. (Patient since 2015)
I HAVE BEEN A PATIENT OF DR. CHANG’S FOR OVER FIFTEEN YEARS. THAT ALONE SAYS SOMETHING! THE STAFF IS WARM , FRIENDLY AND CARING. WHO COULD ASK FOR MORE?
Oct 9, 2017
Good People — Jason K. (Patient since 2017)
My first visit was very enjoyable…the people were very nice and professional. They answered all my questions and made me feel very comfortable.
Oct 5, 2017
Dr. Chang and her staff are amazing 🙂 — Anne W. (Patient since 2011)
Windward Vision Center is great and well organized. I love their staff and Dr. Chang is awesome, too. I have been going there for my eye exams/scans and getting my contact lenses and glasses since 2010. Dr. Chang was the first eye doctor I have ever seen in Hawaii and she has been doing Optomax scans for me after my surgery for my retina hole a few years ago. It is very easy to ask the staff/doctor questions and they always provide you with an written cost estimate and itemized statement for glasses/contact lenses when I am at their office, so that I can submit the receipt to my FSA for reimbursement.
Jul 28, 2017
No Comparison! — Anjanette C. (Patient since 2016)
The front staff is incredible. I look forward to going to my appointments & always want to reach over the front desk & hug Jo-Ann! She’s such a genuine soul! Dr. Matsuda there is soooo comforting & passionate about his chosen career. Dr. Chang is amazing too. Kailua is so lucky to have this vision center here! Bravo Windward Vision! You are a cut above the rest!!!
Mar 11, 2017
Appointment time. — Hiroshi K. (Patient since 2016)
Excellent. But if you want patients to arrive 15 min. before appointment. Do not schedule an appointment at 1 pm. The office is closed (out to lunch.) Those who came early had to wait.
Feb 19, 2017
I love Windward Vision Center. The staff is fri… — Anne W. (Patient since 2011)
I love Windward Vision Center. The staff is friendly and helpful. I also always get an itemized receipt for my glasses or co-pays, which I can use for my FSA account! It is so nice and saves me some time because I don’t have to run after my receipts! Thank you! See you next December!
Jan 4, 2017
The staff in the office were extremely helpful an… — Michael N. (Patient since 2016)
The staff in the office were extremely helpful and even to a minor such as myself they did an outstanding job with customer support and really making me feel comfortable.
Oct 14, 2016